Ratings & Reviews
Resident Reviews
|Recommended: YesProfessional, Friendly and Efficient — From the minute I reached out online to the day I moved in, the process was seamless and the staff was kind, empathetic and professional. I was able to contact the property, schedule a showing, sign my documents and move-in within a week. The property is clean. There are many spaces to enjoy in community with other residents. It's a nice place to be.
|Recommended: YesGreat Community — Northxnorhwest is a great place. The staff are nice and responsive. The community is clean. Overall a great place to call home.
|Recommended: NoI have definitely recommended this place in the past to people looking for apartments on nextdoor and a local neighborhood FB groups.
I would not recommend this place anymore however because of their unreasonable rental increase. Our rental increase we just received for our lease renewal was a whooping 217.00 a month more a month plus an additional mandatory 12.00 a month for their liability insurance. We already have insurance that meets their requirements and even received an email confirming that through their 3rd party POPIC partner. That doesn’t matter however because they still require their 12.00 liability insurance thorough their preferred insurance company.
In all the years I’ve rented, I have never seen such a steep increase and have never been forced to get rental insurance through the management companies preferred vendor rather than one of my choosing.
|Recommended: NoNxnw — Isn't safe.
|Recommended: YesTownhouse rental — I couldn't speak higher about this place. The townhouse itself was amazing, being on the park was fantastic. The best thing tho about living here was dealing with the staff. Whether it was maintenance, front desk, management, etc...they were truly fantastic to deal with and speak to on a frequent basis.
|Recommended: YesGreat place to live — the amenities, the staff, the community here is so great. no complaints.
response from property -Thanks for your feedback Mohammad. We value our residents and appreciate your response.
|Recommended: YesAwesome — Great place to live
Malay, Thank you for taking the time to share your positive experience at NXNW. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 215.569.0090 or stop by the office. Thank you again! Michelle S., Assistant Community Manager
|Recommended: YesExcellent Apartment Living — Would highly recommend - great location, great facilities, and great staff.
Kyle, Thank you for taking the time to share your positive experience at NXNW. We are so happy you chose to call our community home and we come highly recommended by you! We look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 215.569.0090 or stop by the office. Thank you again! Michelle S., Assistant Community Manager
|Recommended: YesLovely Townhouses — We have been here since the beginning. Great location and amenities.
Rosanne, Thank you for taking the time to share your positive experience at NXNW. Your loyalty and kind words are very much appreciated. If you ever need anything, please do not hesitate to reach out to us at 215.569.0090 or stop by the office. Thank you again! Michelle S., Assistant Community Manager
|Recommended: YesBuilding Review — Excellent living space One of the best spots to be in Philly
Robert, Thank you for taking the time to share your positive experience at NXNW. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 215.569.0090 or stop by the office. Thank you again! Michelle S., Assistant Community Manager
|Recommended: YesFirst few days — Staff have been lovely as we learn the layout of the area and move in. Very nice atmosphere, very friendly as well
Lindsey, Thank you for taking the time to share your positive experience at NXNW. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 215.569.0090 or stop by the office. Thank you again! Michelle S., Assistant Community Manager
|Recommended: YesGreat — So far I’ve enjoyed the facility and
Rex, Thank you for taking the time to share your positive experience at NXNW. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 215.569.0090 or stop by the office. Thank you again! Michelle S., Assistant Community Manager
|Recommended: Yes433 Review — We would definitely recommend living here.
Rex, Thank you for taking the time to share your positive experience at NXNW. We appreciate your recommendation! f you ever need anything, please do not hesitate to reach out to us at 215.569.0090 or stop by the office. Thank you again! Michelle S., Assistant Community Manager
|Recommended: YesGreat initial connection — My girlfriend and I signed our lease a month ago and we have really have enjoyed our connection with staff and management thus far.
Adam, Thank you for taking the time to share your positive experience at NXNW. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 215.569.0090 or stop by the office. Thank you again! Michelle S., Assistant Community Manager
|Recommended: NoSix months in — We have bee reasonably satisfied with living here. Where we have gotten no satisfaction is related to noise from our downstairs neighbors. My partner has discussed it with your property manager once, and he never returned her call the second time she tried to contact him. I have left messages on this site, and we've talked with the neighbors directly. No improvement. Borderline unlivable. A helpful response to our issue would go a long way to improving our recommendation.
Jonathan, We appreciate you taking the time to provide your feedback. We share your concern regarding the situation you mentioned, and we are always looking for ways our community can improve. I would love to set up an appointment to speak with you, explain what measures we currently take in situations such as the one you’ve described, and explore possible alternate solutions. Thank you, and I look forward to speaking with you soon. Tyler L., Community Manager